Internal Operations Platform
Admin Dashboard
Fully Paid Clients - Service Processing Center
Client Intake Tracking
Fully paid clients entering the dashboard for service processing
Active Files by Service
S1A1
DRR – C / D3 – P (Paying DC)
Intake0
Processing0
Finalisation0
S1B1
DRR – C / D3 – NP (Not Paying DC)
Intake0
Processing1
Finalisation0
S21
D4 – Settlement Route (Below 12 Months)
Intake0
Processing0
Finalisation0
S31
D4 – AITC Advisory
Intake1
Processing0
Finalisation0
S40
NL / AITC Advisory
Intake0
Processing0
Finalisation0
S51
Negative Listing Clearance
Intake0
Processing1
Finalisation0
S61
RN – A Status Intervention
Intake0
Processing0
Finalisation1
S71
RN – Post Debt Review Profile Correction
Intake0
Processing1
Finalisation0
Work Queues
Negative Listings
Creditor batch calling for removals
Clients with listings5
Total listings7
Creditor Chasing
Follow-up calls and document requests
Clients awaiting follow-up18
Calls needed31
Credit Commitments
Outstanding settlements and payments
Clients with commitments15
Total outstanding22
Recent Activity
S1B
PROCESSINGLungelo Dube
Sarah Johnson · 2024-02-25
S6
FINALISATIONJames Kowalski
Rebecca Martinez · 2024-02-03
S3
INTAKEDavid Ntuli
Jessica Wong · 2024-02-01
S7
PROCESSINGNalini Patel
Ahmad Hassan · 2024-01-30
S5
PROCESSINGSophia Dlamini
Thomas Brown · 2024-01-18
S2
ROUTINGAmelia Chen
Marcus Green · 2024-01-12
S1A
Peter Mkhize
Sarah Johnson · 2024-01-10