Internal Operations Platform
Service Checklists
Per-service processing checklist. Hard-locked items on S3/S4 require legal documentation before actioning.
S1A
DRR – C / D3 – P (Paying DC) — Court Route
Client: Thabo Nkosi
0%
0/16 items
Intake
Client intake form completed
SA ID document received
Consent form signed
Payment confirmed and captured
Documents
Credit bureau report obtained (TransUnion / Experian)
Debt review flag confirmed on bureau
All credit commitments listed and captured
Supporting proof of settlement gathered per creditor
Processing
Form 17.2 obtained from debt counsellor
Clearance certificate requested
Credit bureaux removal request submitted
NCR clearance confirmation received
Finalisation
Bureau updated — flag removed verified
Final bureau report obtained and filed
Client notified of completion
File archived